Last updated: 03 October 2026
This Privacy Policy explains how NORTHLUME (“we”, “us”, “our”) collects, uses, shares, stores, and protects your personal information when you access or use our website, mobile experience, courses, memberships, digital resources, and related services (together, the “Platform” or “Services”).
By creating an account, subscribing, or using the Platform, you agree to the practices described in this Privacy Policy.
NORTHLUME is a brand operated by NORTHLUME (OPC) PRIVATE LIMITED (CIN: U85500DC2026OPC474199), a company incorporated under the Companies Act, 2013, with its registered office at E-135 t/f front, left side om vihar phase5, uttam nagar, new delhi, west delhi, delhi, india, 110059.
We collect personal information directly provided by you, automatically through your device, or via authorized third-party platforms.
Name, email address, phone number, and account password (stored securely in encrypted/hashed format).
Order details, subscription tier, course purchases, and payment status. Complete payment card details, UPI credentials, or net-banking information are directly processed and handled by integrated secure payment processors like Razorpay/Stripe. We do not store raw financial credentials.
Messages, inquiries, feedback, quiz responses, assignment submissions, community posts, or support ticket communications.
Identifiers associated with third-party messaging and interaction channels used to deliver Premium Membership benefits, such as Telegram handle, Discord ID, or video-conferencing tool details.
IP address, browser type, device identifiers used for multi-device login/access controls, operating system, log data, and site navigation patterns.
We process your personal information for legitimate business purposes, including to:
We use cookies, web beacons, and similar tracking tools to maintain active session logins, remember user preferences, analyze traffic performance, and improve user experience on www.northlume.in.
You can control or restrict cookie settings directly through your browser, though disabling cookies may affect certain functionality on the Platform.
We do not sell, rent, or trade your personal data to third parties. We share information only with authorized entities necessary to run the Platform.
Third-party payment gateways such as Razorpay and Stripe to securely process fees and subscriptions.
Secure cloud services and database servers used to store and process data safely.
Email delivery platforms, SMS gateways, and messaging services such as Telegram and video conferencing applications to deliver class links, updates, and community access.
Analytical partners used to evaluate web traffic and improve Platform performance and optimization.
Law enforcement agencies, regulators, or courts when required by law, subpoena, or to enforce our legal rights and protect user safety.
We retain your personal and transaction data for as long as your account remains active and for a reasonable period thereafter to comply with statutory tax, legal retention laws, and dispute resolution needs.
When data is no longer required, it is safely deleted or anonymized.
Under applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023, you have the right to:
Request a summary of the personal information held by us.
Request corrections or updates to inaccurate or incomplete personal details.
Request deletion of your personal data and closure of your account, subject to legal retention requirements.
Withdraw consent for marketing emails or promotional notifications at any time via unsubscribe links or by contacting us.
To exercise any of these rights, please email us at support@northlume.in.
We implement reasonable technical, operational, and organizational security measures—including SSL/TLS encryption for data in transit, restricted administrative access, and hashed password storage—to protect your personal information against unauthorized access, loss, or disclosure.
However, no online transmission or system is 100% secure, and absolute security cannot be guaranteed.
The Platform is not intended for individuals under the age of 18 without parental or legal guardian supervision and consent.
If a parent or guardian discovers that a minor has submitted personal data without authorization, please contact us immediately to have the information removed.
Our primary operations are based in India. However, web infrastructure, cloud hosting, or communication tool servers may be located internationally.
Where cross-border data transfer occurs, we ensure third-party vendors adhere to comparable levels of data protection.
We reserve the right to modify or update this Privacy Policy from time to time. Any material changes will be published on our website (www.northlume.in) with an updated "Last updated" date, or notified to you via email.
Continued use of the Platform signifies acceptance of the revised policy.
If you have questions, concerns, privacy complaints, or wish to exercise your data rights under the Information Technology Act, 2000, IT Rules, and the Digital Personal Data Protection Act (DPDP Act, 2023), please contact our designated Grievance Officer.
Website
www.northlume.in
Registered Office
E-135 t/f front, left side om vihar phase5, uttam nagar, new delhi, west delhi, delhi, india, 110059.
© 2026 NORTHLUME. All rights reserved.